Job Description

The Staff Data Analyst  plays a critical role in developing key metrics, uncovering vital insights and delivering critical analysis that will lead to data-informed decisions and guide business strategy.  You will work closely with senior leadership, department heads and teammates to use data to drive the success of the organization. Your expertise will influence decisions made at the highest levels of the company. 

 

The Role:

  • Be part of a high-impact team that identifies and executes on growth initiatives through product innovation
  • Deliver data, reporting and actionable insights that inform product development, consumer acquisition, and underwriting decisions
  • Leverage deep hands-on technical skills to produce analyses in various topics including, but not limited to, customer segmentation, campaign performance, marketing attribution, return on investment/ad spend, loan funding and underwriting metrics.
  • Design, instrument, execute and share findings on A/B tests (new features, messaging changes, flow changes, etc.)
  • Work with product managers, operations and technical teams across the organization to improve business outcomes
  • Build reports with key take-aways that are delivered in a reliable, consistent and timely manner
  • Develop consistent KPIs, reporting and documentation, including technical definitions

Your background and characteristics:

  • High intellectual curiosity, advanced analytical skills and the ability to effectively communicate complex concepts to diverse groups (executives, product managers, operations and technical teams)
  • Highly motivated self-starter with the ability to work efficiently with minimal supervision and direction
  • You have 5+ years of experience in a product, growth or marketing analytics function 
  • You have 5+ years of hands-on experience and technical proficiency in SQL, Tableau(Tableau Certified a plus), Excel, Gsheets and GBQ 
  • You have a strong understanding on how data should be captured within products and services and are able to guide the Engineering teams
  • You have developed dashboards and ad-hoc analysis that provide visibility into consumer behavior within acquisition and product flows
  • Understanding of decision trees, segmentation, regression and other intelligent decision models used to analyze customer response behaviors, interaction patterns and propensity

CULTURAL FIT (Our Core Values):

  • Care (for everyone): We show compassion and contribute to the well-being and growth of those around us. We only pursue products that improve the financial lives of our clients.
  • Act with Integrity (every time): We take the right action even when it is hard and even when no one is watching. We treat our employees, clients, and communities the way they wish to be treated.
  • Get Better (every day): We innovate, iterate, and improve each day. We are creative, take thoughtful risks, and ultimately learn and recover from failures.
  • Collaborate (with everybody): We strive to work together toward a common purpose by proactively sharing information and inviting participation. We recognize the perspective of various groups and embrace healthy, constructive debate.

WHY JOIN THE FREEDOM FAMILY?

  • Fast, continued growth - there’s plenty of opportunity for advancement
  • Voted a Best Place to Work multiple times by our employees, most recently #1 in Phoenix for the 2nd year in a row!
  • 401k with employer match
  • Work from home now, hybrid office/home work policy planned for the future

About Us:

Freedom Financial Network is a leading digital personal finance company, built to help people. We do what traditional banks don’t: Put people first. We believe in treating people like humans, not account numbers. We help everyday people get on, and stay on, the path to a brighter financial future, with innovative technology and personalized support at every step. We help people control expenses, manage debt, save money, plan ahead, and make better financial decisions. By leveraging our proprietary data and analytics and artificial intelligence we offer solutions tailored for each step of a consumer's financial journey, including personal loans, home equity loans, help with debt, and even financial tools and education.

  

With 2,400 employees across California, Arizona and Texas, we have served more than 1 million customers, resolved more than $15 billion in consumer debt and originated $6.5 billion in loans over the course of our 20 years in business. 

  

Driven by our core values, we’re passionate about supporting our communities and proudly awarded over $500,000 in grants distributed by the Freedom Foundation Fund and the Freedom Family Fund in 2021.  We believe in a culture led by diversity, equity, and inclusion, and encourage our employees to bring their full selves to work every day. Our diversity-focused Employee Resource Groups (ERGs) are open to all, whether a member of the ERG community or an ally of the group and we are a member of the Fintech Racial Equity Coalition to address and improve inequality in the fintech industry.

 

And finally, we take great pride in our achievements. This year we topped the list of Best Place to Work by the Phoenix Business Journal, were a top 100 Corporate Philanthropist by the San Francisco Business Times, a 2021 Most Admired Company and a Tech Company with the Best Company Culture by BestCompaniesAz, a 2021 Top Work Places winner by AZcentral and a BuiltIn Best Places to Work winner, to name a few.

This is a wide open opportunity to make a major impact at a growing company. We'll give you as much responsibility as you can handle. We'll expect you to use it wisely and aggressively.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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