Product Design Manager/UX Manager (Remote)
About the role:
As a Product Design Manager/UX Manager, you’ll be responsible for hiring, leading, and managing a team of UX and UI Designers and/or UX Team, and contributing to the design direction of the various products across the organization. You’ll be a trusted and strategic partner to Product, Engineering, and other stakeholders across the enterprise and evangelize the value of consumer-centered design that leads to demonstrable business value. You’ll ensure that the consumer experiences are simple, cohesive, inclusive, and meet a high bar of functional and visual design.
We’re proudly offering fully remote work options for this role which can be based in CA, AZ, TX, CO, DE, FL, GA, MD, MN, NC, NJ, NY, NV, OR, PA, SC, TN, UT, WA.
Hire, lead and develop a Design team of UX, UI, Visual, and Motion designers.
Provide day-to-day coaching and design direction to designers to innovate and deliver exceptional solutions across platforms (Desktop & Mobile).
Guide the team to foster a shared understanding of the user-centric intersection between design, research, content, product, engineering, and business through continuous discovery habits.
Actively contribute and build a positive culture that focuses on timely feedback and growth of the team, while setting new standards in operational and executional excellence.
Provide leadership, vision, and direction of consumer experiences across the various products and channels.
Lead design and holistic thinking across the various products and business units.
Build strong relationships with leaders across the company to efficiently implement user experiences that are cohesive, inclusive, and well-informed.
Drive a consumer-centric product development process and organizational culture, advocating for the user’s perspective and building user empathy.
Evangelize consumer-centered design in the organization, deliver a UX vision, and a plan to execute.
Experience and proficiency in managing, coaching, and developing a high-performing team of designers.
Is a servant leader who is motivated to build a culture and community by providing the structure, care, mentorship, and development that the team needs to flourish.
Effectiveness in working across organizational boundaries to define, manage, and prioritize work.
Demonstrates strong business acumen. Has a deep understanding of business needs, represents insights to the business, and provides actionable directions that influence strategy.
Excellent communication, presentation, interpersonal, and analytical skills.
Ability to communicate complex interaction concepts clearly and persuasively across different audiences across the organization.
Track-record of success working with a variety of cross-functional stakeholders and partners.
Experience in evangelizing consumer-centered thinking across all levels, creating a vision, and aligning teams to execute it.
Freedom Financial Network is a leading digital personal finance company, built to help people. We do what traditional banks don’t: Put people first. We believe in treating people like humans, not account numbers. We help everyday people get on, and stay on, the path to a brighter financial future, with innovative technology and personalized support at every step. We help people control expenses, manage debt, save money, plan ahead, and make better financial decisions. By leveraging our proprietary data and analytics and artificial intelligence we offer solutions tailored for each step of a consumer's financial journey, including personal loans, home equity loans, help with debt, and even financial tools and education.
With 2,400 employees across California, Arizona and Texas, we have served more than 1 million customers, resolved more than $15 billion in consumer debt and originated $6.5 billion in loans over the course of our 20 years in business.
Driven by our core values, we’re passionate about supporting our communities and proudly awarded over $500,000 in grants distributed by the Freedom Foundation Fund and the Freedom Family Fund in 2021. We believe in a culture led by diversity, equity, and inclusion, and encourage our employees to bring their full selves to work every day. Our diversity-focused Employee Resource Groups (ERGs) are open to all, whether a member of the ERG community or an ally of the group and we are a member of the Fintech Racial Equity Coalition to address and improve inequality in the fintech industry.
And finally, we take great pride in our achievements. This year we topped the list of Best Place to Work by the Phoenix Business Journal, were a top 100 Corporate Philanthropist by the San Francisco Business Times, a 2021 Most Admired Company and a Tech Company with the Best Company Culture by BestCompaniesAz, a 2021 Top Work Places winner by AZcentral and a BuiltIn Best Places to Work winner, to name a few.