Job Description


How You’ll Contribute:

  • Review physical and electronic documents received on behalf of clients and creditors
  • Perform necessary actions such as scanning documents, updating client information, or submitting customer service requests
  • Fast-paced data entry using company database and other systems
  • Exercise discretion and independent judgment concerning matters of significance
  • Work various work streams throughout the day
  • Collaborate with multiple departments to keep client information up to date and correct
  • Follow protocol to ensure the protection of sensitive client information 

What You’ll Bring:

  • High School Diploma
  • Experience with computers and with the Microsoft product line (Word, Excel, Adobe, Outlook, etc)
  • Able to multi-task and produce quality work
  • Ability to work in a fast-paced environment and adapt to changes
  • Previous customer service experience in an office setting preferred


· $12.80/hour with paid training
· Reasonable schedule hours (6am-3:30pm, no weekends!) 
· Fast, continued growth – there’s a lot of opportunity for advancement
· Voted a Best Place to Work multiple times by our employees, most recently #1 in Phoenix!
· Benefits start within 30 days
· 401k with employer match
· 2 weeks’ paid vacation (increased with tenure)
· 9 paid holidays & 5 sick days
· Paid time off for volunteer work and on your birthday

About Us:

Freedom Financial Network is a leading digital personal finance company, built to help people. We do what traditional banks don’t: Put people first. We believe in treating people like humans, not account numbers. We help everyday people get on, and stay on, the path to a brighter financial future, with innovative technology and personalized support at every step. We help people control expenses, manage debt, save money, plan ahead, and make better financial decisions. By leveraging our proprietary data and analytics and artificial intelligence we offer solutions tailored for each step of a consumer's financial journey, including personal loans, home equity loans, help with debt, and even financial tools and education.  

With 2,400 employees across California, Arizona and Texas, we have served more than 1 million customers, resolved more than $15 billion in consumer debt and originated $6.5 billion in loans over the course of our 20 years in business.   

Driven by our core values, we’re passionate about supporting our communities and proudly awarded over $500,000 in grants distributed by the Freedom Foundation Fund and the Freedom Family Fund in 2021.  We believe in a culture led by diversity, equity, and inclusion, and encourage our employees to bring their full selves to work every day. Our diversity-focused Employee Resource Groups (ERGs) are open to all, whether a member of the ERG community or an ally of the group and we are a member of the Fintech Racial Equity Coalition to address and improve inequality in the fintech industry.

And finally, we take great pride in our achievements. This year we topped the list of Best Place to Work by the Phoenix Business Journal, were a top 100 Corporate Philanthropist by the San Francisco Business Times, a 2021 Most Admired Company and a Tech Company with the Best Company Culture by BestCompaniesAz, a 2021 Top Work Places winner by AZcentral and a BuiltIn Best Places to Work winner, to name a few.


Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Freedom Financial Network (FFN) to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by FFN’s Talent Acquisition leader.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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