Job Description


Freedom Financial is looking for a Leader that is prepared to help drive forward the industry’s most exciting organization in the pursuit of excellence for our clients, partners, employees, and self.  The ECRM Controls Testing Manager is responsible for building an effective internal controls testing environment.  These individuals exhibit a deep understanding of the line of business including applicable systems, tools, policies and procedures and are adept at identifying procedural gaps and deficiencies. Risk analysts will evaluate the design adequacy of the internal control in addition to the operating effectiveness. Qualified persons should be experienced in control design and performance testing, compliance testing, risk mitigation, policy execution and relationship management.


  • Maintain a strong working knowledge of federal and/or state fiduciary compliance regulatory requirements applicable to the assigned areas of the review
  • Create and maintain an effective control library across the organization utilizing the risk registry.
  • Develop and document detailed testing scripts covering testing of controls evaluations and testing of transactions to assess adherence to compliance/risk rules.
  • Participate in the design and successful execution of internal control examinations and provide strategic and proactive consultation in identifying risk exposures and developing solutions for weaknesses and regulatory compliance issues
  • Understand scope of examination and prioritize examination activities to adhere to testing schedule and complete evaluation according to planned timelines and standards set by Corporate and Regulatory standards
  • Evaluate the effectiveness of controls in place to mitigate identified risk; review evidence, document testing results in a comprehensive and organized manner; develop recommendations to correct deficiencies and provide ideas for process improvements
  • For issues identified where controls can be enhanced to ensure compliance with firm or regulatory requirements, support business partners and senior leadership by monitoring action plans to ensure root cause of control deficiencies are resolved in a timely manner
  • Establish, design, and execute regulatory compliance/risk testing of residential, unsecured loan products-oriented regulations as well as debt settlement.
  • Work with the Line of Business as well as the Compliance Manager to ensure all rules applicable to the line of business and the products supported are identified so that testing priorities can be evaluated and established.
  • Execute, organize and prioritize testing in a timely manner ensuring deliverables are achieved while maintaining accuracy.
  • Prepare testing scope, work papers, and reports capturing final results of testing.
  • Work closely with other Senior Compliance Officers and Testing team to ensure consistency among execution of testing and interpretation of rules.
  • Keep up-to-date on changes in federal and state compliance/risk laws and regulations impacting the group of assigned compliance/risk focus area(s) and ensure testing scripts reflect such changes.
  • Prepare and present reports to management regarding status of compliance/risk testing in areas of compliance/risk focus.



  • 5-7 years of experience within financial services industry preferred with emphasis on regulatory requirements. Comprehensive knowledge of federal and state lending regulations. Preferred experience with TILA, RESPA, FCRA, or UDAAP.
  • Minimum of 3 years of experience executing testing efforts or exposure to audit, quality control or quality management functions and results.
  • Strong time management, interpersonal, communication, and leadership skills.
  • Strong analytical, research and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to establish credibility and strong partnership with management and peers.
  • Ability to work under tight deadlines and successfully manage multiple tasks at one time.
  • Bachelor’s degree with professional certification preferred.
  • Ability to work autonomously and initiate and prioritize own work.


CULTURAL FIT (Our Core Values):


  • Care (for everyone): We show compassion and contribute to the well-being and growth of those around us. We only pursue products that improve the financial lives of our clients.
  • Act with Integrity (every time): We take the right action even when it is hard and even when no one is watching. We treat our employees, clients, and communities the way they wish to be treated.
  • Get Better (every day): We innovate, iterate, and improve each day. We are creative, take thoughtful risks, and ultimately learn and recover from failures.
  • Collaborate (with everybody): We strive to work together toward a common purpose by proactively sharing information and inviting participation. We recognize the perspective of various groups and embrace healthy, constructive debate.


About Us:

Freedom Financial Network is a leading digital personal finance company, built to help people. We do what traditional banks don’t: Put people first. We believe in treating people like humans, not account numbers. We help everyday people get on, and stay on, the path to a brighter financial future, with innovative technology and personalized support at every step. We help people control expenses, manage debt, save money, plan ahead, and make better financial decisions. By leveraging our proprietary data and analytics and artificial intelligence we offer solutions tailored for each step of a consumer's financial journey, including personal loans, home equity loans, help with debt, and even financial tools and education.  

With 2,400 employees across California, Arizona and Texas, we have served more than 1 million customers, resolved more than $15 billion in consumer debt and originated $6.5 billion in loans over the course of our 20 years in business.   

Driven by our core values, we’re passionate about supporting our communities and proudly awarded over $500,000 in grants distributed by the Freedom Foundation Fund and the Freedom Family Fund in 2021.  We believe in a culture led by diversity, equity, and inclusion, and encourage our employees to bring their full selves to work every day. Our diversity-focused Employee Resource Groups (ERGs) are open to all, whether a member of the ERG community or an ally of the group and we are a member of the Fintech Racial Equity Coalition to address and improve inequality in the fintech industry.

And finally, we take great pride in our achievements. This year we topped the list of Best Place to Work by the Phoenix Business Journal, were a top 100 Corporate Philanthropist by the San Francisco Business Times, a 2021 Most Admired Company and a Tech Company with the Best Company Culture by BestCompaniesAz, a 2021 Top Work Places winner by AZcentral and a BuiltIn Best Places to Work winner, to name a few.


Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Freedom Financial Network (FFN) to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by FFN’s Talent Acquisition leader.

Application Instructions

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