Consumer Loan Underwriter
WHO WE ARE:
Freedom Financial Network is a family of companies that takes a people-first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. This Heart + $ philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs.
What began with 2 people in a spare bedroom has now rapidly expanded to a vibrant business that employs over 2,400 employees (known internally as The Freedom Family) in two locations: San Mateo, CA and Tempe, AZ. When you visit either of our offices, you’ll understand why our employees have voted us the Best Place to Work for the last several years. It’s a place where the Heart + $ philosophy continues to thrive, where we believe that success is only achieved by doing what’s right for our customers, our employees, and our communities.
We are looking for an experienced HELOC Underwriter to join our newest mortgage lending team, Lendage, based in Tempe, AZ. The HELOC Underwriter is primarily responsible for obtaining all necessary documentation, calculating income, ordering and review of all third party vendor services to include AVM, Appraisal, fraud, and Credit Supplements etc. review, conditioning and final decisioning of the loan product.
This role will work closely with the client and our Mortgage Operations teams to ensure an optimal customer experience as they collaborate with the Mortgage Advisors to secure desired loan financing. In this role, the HELOC Underwriter will have responsibility to keep abreast of underwriting guidelines specific to Lendage, and to industry changes that could affect the loan outcome. They will ensure all applications are reviewed with the highest level of attention paid to the quality of the underwrite itself.
The HELOC Underwriter will also be looked upon to be a participant in process improvement, will be expected to work with the Head of Underwriting on credit policy deployment, and partner with the technology teams to ensure the most efficient use of systems and credit scorecards are in place.
You will be working closely with our current Mortgage Advisors in Tempe, as you help define our customer value proposition and underwriting methods.
- Evaluates loan applications and borrowers’ credit worthiness
- Conduct a Welcome Call with the client within 48 hours of the application
- Outline a needs list for the client
- Request and monitor the receipt of all required documentation
- Adhere to departmental SLAs
- Order required 3rd party services, review for adherence to policy and procedure and follow-up as needed
- Monitors Regulation B compliance and ensures all underwriting decisions are made within applicable SLAs
- Verifies income and employments information, reviews credit history, and calculates the value of borrowers collateral/assets
- Analyzes personal and business, (Corporate, S Corporation and Partnership), income tax returns and prepares Self-Employed Analysis for Mortgage qualification
- Reviews all appraisals, (i.e. AVM, PICR, 1004, 1025), to confirm they meet the standards for the loan type requested and support the market value conclusion
- Contacts appraisers, as necessary, to resolve conflicting information or appraisal issues
- Follows underwriting procedure and completes all underwriter logs
- Approves/Denies loan requests based on Lendage underwriting guidelines and investor criteria
- Documents reasons for approval or denial and completes adverse action notices when applicable.
- Checks investor memos and keep current on any changes
- Answers audit issues on purchases or pre-purchased loans
- Performs other duties as assigned
- Results oriented, entrepreneurial individual – must be adaptable in a start-up environment
- Minimum of 3 years of Senior Mortgage Processing experience on a variety of loan products with focus on secured products
- Demonstrated skills in the area of income calculation and credit review
- Excellent communication skills
- Ability to meet deadlines and achieve goals
- Ability to work with cross-functional teams towards the delivery of goals and objectives
- Ability to multi task at a high level
- Ability to work independently, as well as in a team environment
- Seeks feedback and accepts coaching with a continual desire to get better
CULTURAL FIT (Our Core Values):
- Care (for everyone): We show compassion and contribute to the well-being and growth of those around us. We only pursue products that improve the financial lives of our clients.
- Act with Integrity (every time): We take the right action even when it is hard and even when no one is watching. We treat our employees, clients, and communities the way they wish to be treated.
- Get Better (every day): We innovate, iterate, and improve each day. We are creative, take thoughtful risks, and ultimately learn and recover from failures.
- Collaborate (with everybody): We strive to work together toward a common purpose by proactively sharing information and inviting participation. We recognize the perspective of various groups and embrace healthy, constructive debate.
WHY JOIN THE FREEDOM FAMILY?
- Fast, continued growth – there’s a lot of opportunity for advancement
- Voted a Phoenix Best Place to Work 9 times by our employees!
- Benefits start within 30 days
- 401k with employer match
- 2 weeks’ paid vacation (increased with tenure)
- 9 paid holidays & 5 sick days
- Paid time off for volunteer work and on your birthday
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Freedom Financial Network (FFN) to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by FFN’s Talent Acquisition leader.